Archive for November, 2009

Beware of poor service when selling gold online

Thursday, November 26th, 2009

At Post Gold Get Cash we sometimes are contacted by people who have been treated very badly by our competitors. In their frustration they mistake our name for similarly named firms. Below is an example of one we received this week.

The message is simple: only deal with trusted brands such as Post Gold Get Cash.

To The Managing Director, Postal Gold

I have contacted numerous times, but i was unable to speak to anyone directly, therefore i have had to leave recorded messages.

I require my 2 gold chains back immediately, as i need them back to be sold to a reputable jewellers, as i need this money for Christmas.

This experience of dealing with POSTAL GOLD has been a total nightmare, and i wish i had never sent my gold chains to your company.

Therefore, following advice from CONSUMERS DIRECT/TRADING STANDARDS, and under THE SALE OF GOODS ACT 1979 (AS AMENDED).

Postal Gold is in Breach of Contract…..not returning goods back on the due date.

The Law states that the date of posting an acceptance of an offer is the effective date of the contract………not when it is received. You re in beach of this , as i have not received my goods back within your timescale as you advertise.

I am consulting with Watchdog, and my legal consultant regarding this “THEFT”.
That is what you have done. You still have MY goods, AND YOU HAVE NOT BEEN TRUTHFUL OR HONEST.

I am a 73 year old widow, whom i feel has bee taken advantage of. This experience has made me very ill, and i feel stupid.

I trust that you will see the errors of your judgement, and re-imburse me just with my own goods back.

Yours stressfully

MC